Welcome to Qreli, the easiest and fastest way to build solutions and deliver results on your website or mobile app.
1. INTRODUCTION
a. These Terms and Conditions (the “Terms”) are a legal agreement between you (“Licensee” or “you” and its derivatives) and Qreli, LLC. (“Qreli” or “we” and its derivatives). These Terms govern your use of Qreli’s website at https://qreli.com, (the “Site”) and your access to and use of our drag-and-drop application building, hosting, and management platform (the “Platform”). Except where specifically noted below, all references to the Platform include the Site as well. Qreli’s Privacy Policy is incorporated by reference into these Terms and details how we collect, use, and protect information about individuals.
b. TO USE THE PLATFORM, YOU MUST BE 18 OR OLDER (or the age of majority in the jurisdiction from which you are accessing the Platform), OR BE 13 OR OLDER AND HAVE YOUR PARENT OR GUARDIAN’S CONSENT. If you are a parent or guardian agreeing to these Terms for your child, you are legally responsible for his or her use of the Platform. The Platform is not intended for anyone under 13 and individuals under 13 may not use the Platform.
c. By accessing or using the Platform, you represent and warrant that you have the legal right to do so, meet the age requirements in Section 1(b), and have the power to enter into a binding contract with us – either for yourself or on behalf of the entity on whose behalf you are using the Platform. YOU ARE REQUIRED TO AFFIRMATIVELY ACCEPT THESE TERMS WHEN INITIALLY SIGNING UP TO ACCESS THE PLATFORM.
d. These Terms do not apply to any third party websites, services and applications (“Third Party Services”) that you may access through the Platform, such as payment processors, APIs, or messaging applications. We are not responsible for the content or practices of Third Party Services and provide links to Third Party Services only for the convenience of our users. We encourage you to carefully review the terms of service of any Third Party Service you access through the Platform.
e. SECTION 14 OF THESE TERMS REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES ARISING OUT OF THESE TERMS, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IF THERE IS SUCH A DISPUTE.
f. We may change these Terms at any time. When we do so, we will make a new copy of the Terms available on this page and will also inform you through the administration panel of the Platform, as applicable. Any changes to the Terms will be effective immediately for new users and five (5) days after notice of such changes is posted on the Site for existing users.
g. You may contact us using via help @ qreli . com or write us at Qreli LLC, 8 The Green, Suite A Dover, DE 19901 ATTN: Legal with any questions you have about these Terms, the Platform, or our other services.
2. PLATFORM LICENSE
a. License. Subject to these Terms, Qreli grants you a non-exclusive, non-transferable, non-sublicensable, limited and revocable license to: (i) access and use the functionality of the Platform to build, host and manage apps and other Internet-based services (collectively, a “Qreli App”) that may be made available to members of the general public (each such individual accessing a Qreli App, an “End User”). The license granted in this Section 2(a) includes the right to access, use, and make a reasonable number of copies of any written descriptions of the functionality, technical requirements, or use of the Platform (collectively, “Documentation”), and (b) use any changes to the Platform made available to all Qreli clients at no additional cost (each, an “Update”) when each Update is made available. Updates are applied automatically to the Platform. Documentation is available at https://docs.qreli.com.
b. Restrictions. Except as explicitly permitted in these Terms, you may not, directly or indirectly: (i) modify or create derivative works of the Platform; (ii) decompile, reverse engineer, or translate any portion of the Platform into human-readable form (except to the extent expressly allowed by applicable law); (iii) rent, lease, share, distribute, or sell the Platform to any third party, including on a service bureau or similar basis; (iv) remove, alter or deface proprietary notices or marks in the Platform or Documentation; (v) disclose the results of testing or benchmarking of the Platform; (vi) circumvent or disable the Platform’s security, copyright protection, or license management mechanisms, (vii) interfere with the Platform’s operation; (viii) use the Platform to violate the law or the rights of any third party; or (ix) attempt to do any of the foregoing. Qreli may take any actions it deems reasonable, including denying access to Users, suspending a Qreli App, or terminating your Subscription (as defined in Section 9(a)) for any breach of this Section 2(b).
c. Additional Features. An “Add-On” is an optional Platform feature or allowance available for an additional fee. Add-Ons are not required for the proper functioning of the Platform, may be subject to additional terms, and may be added to an existing subscription to the Platform. Add-Ons may include integrations to Third Party Services. Where Add-Ons have additional terms, you must accept such additional terms prior to accessing the Add-On.
3. USE OF THE PLATFORM
a. Accounts. To access the Platform’s app creation and management tools you must create an account (an “Account”). Every individual with such access is a “Direct User” (as opposed to End Users, who are accessing Qreli Apps) and, unless the circumstance clearly indicates otherwise, all references to “you” in this Agreement apply to Direct Users. When you create or update an Account, you must provide information that lets us contact you and (if you are signing up for a paid Subscription or access to the Qreli Store as described in Section 6) process payments through our third party payment processor. All personal information that we collect in relation to your Account is subject to our Privacy Policy; information collected by the payment processor is subject to their equivalent policy. You agree to keep all Account information accurate, current and complete for so long as you are using the Platform.
b. Security. Each Direct User must establish login credentials to access the Platform and is responsible for maintaining the confidentiality of such credentials. You must immediately inform Qreli of any suspected unauthorized use of the Platform. Qreli cannot and will not be liable for any loss or damage arising from a failure to safeguard Account credentials or unauthorized use of such credentials.
c. Acceptable Use. In addition to the restrictions set forth in Section 2(b), you and your Direct Users may not use the Platform in any way that does not comply with Qreli’s Acceptable Use Policy, which is incorporated into these Terms by reference (https://qreli.com/terms).
4. QRELI OBLIGATIONS
a. Availability. Qreli will use commercially reasonable efforts to make the Platform available at all times, except for scheduled downtime and any unavailability caused by events beyond our reasonable control, such as fires, natural disasters, government actions, civil unrest, Internet service provider failures or delays, or denial of service attacks that would not be stopped by the use of standard security measures.
b. Security. Qreli will employ industry-standard technical, logical, and physical security measures and practices for the Platform and any Qreli systems on which Direct User Content (as defined in Section 5(a)) is stored or processed designed to preserve the security and integrity of, and prevent unauthorized access to, the Platform, Qreli Apps, and Direct User Content.
c. Support. Qreli will provide all Updates to the Platform and any Add-Ons applicable to your Account as and when they become available. Online documentation, community forums, manuals, and interactive training materials are available at all times at https://docs.qreli.com. In addition, Direct Users with paid Subscriptions have access to email support at help @ qreli . com. Before emailing support, we strongly recommend you check the various help and support pages at https://docs.qreli.com, as many questions received by our support team are addressed there. Support personnel respond to all emails during normal business hours (Weekdays from 9AM-5PM EST), provided that requests are being prioritized based on your subscription level and criticality of support issue.
5. QRELI APPS AND DIRECT USER CONTENT
a. General. You are responsible for all text, images, photographs, or other materials provided or uploaded by you or Direct Users associated with your Account to the Platform or App (“Direct User Content”). Direct User Content includes all content of Qreli Apps, the design and workflow of a Qreli App, all data generated by or submitted to a Qreli App (including information relating to End Users), any User Components (defined in Section 6(a) below) you make available through the Qreli Store, and any comments, reviews, responses or other information posted in any user forums or the equivalent. AS BETWEEN YOU AND QRELI, YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT, OPERATION, AND MANAGEMENT OF ANY QRELI APP OR OTHER DIRECT USER CONTENT TO WHICH YOU HAVE ACCESS (INCLUDING IF SUCH DIRECT USER CONTENT WAS PRODUCED BY OTHERS OPERATING ON YOUR BEHALF, SUCH AS WHERE MULTIPLE DIRECT USERS HAVE ACCESS TO A SINGLE QRELI APP), AND YOU AGREE TO INDEMNIFY QRELI FOR ANY CLAIMS, DAMAGES, COSTS, AND LIABILITIES ARISING FROM SUCH QRELI APP OR CONTENT. For each piece of Direct User Content that you submit, you represent and warrant that: (i) you have the right to submit the Direct User Content to the Platform and grant the licenses set forth in this Section 4; (ii) if payment is required to any third party for the display of such Direct User Content that is licensed, you are solely responsible for all such payments and will indemnify Qreli for any third party seeking license or other payments related to Direct User Content from Qreli; (iii) the Direct User Content does not infringe, violate or misappropriate any third party’s rights, including any copyrights, trademarks or other intellectual property rights and privacy rights; and (iv) the Direct User Content complies with these Terms, the Acceptable Use Policy and all applicable laws.
b. End User Content and Qreli App Terms. If End Users are allowed to post content on a Qreli App, such content will be deemed Direct User Content of the Direct User(s) who own the Account(s) associated with such Qreli App. Each Qreli App implicitly inherits and adopts these Terms, and grants the controller of the Qreli App the same rights with respect to removal and treatment of End User content that Qreli has with respect to Direct User Content set forth in these Terms, including Sections 2(b), 3(c), 5(c), 5(e), 6(c), and 15.
c. Review and Removal of Content. Qreli is not required to review Direct User Content, but may determine, in our sole discretion, that certain Direct User Content violates these Terms. We may remove such content, suspend your Account, suspend access to the applicable Qreli App, or take any other steps that we deem appropriate in such case. Where applicable, Qreli may still collect subscription fees from suspended accounts. Qreli does not guarantee the accuracy, reliability or quality of Direct User Content. You acknowledge that by using the Platform or Qreli Store, or by visiting a Qreli App, you may be exposed to content that you may consider offensive, indecent or objectionable. If you believe that any content on the Platform infringes a third party copyright, trademark, or other intellectual property right, you may report the infringement as set forth in Section 15.
d. License to Qreli. By posting, displaying, sharing or distributing Direct User Content on or through the Platform, you grant Qreli, its affiliates, and any applicable Third Party Services a nonexclusive license to use such Direct User Content during the Term (as defined in Section 11) solely for the purpose of operating the Platform and providing related services. Qreli is acquiring no rights in the Direct User Content except for the limited license set forth above.
e. Compliance and Preservation. Qreli may access, preserve and disclose Account information and / or Direct User Content if Qreli is required to do so by applicable law or if we believe in good faith that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce these Terms, (iii) respond to claims that any Direct User Content violates the rights of third parties, including pursuant to Section 13, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of the Platform, Qreli, our employees, directors or officers, partners and agents, or members of the public.
f. Ownership Disputes. Sometimes ownership of an Account or Qreli App is disputed between parties, such as a business and its employees, or a web designer and a client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, and without notice to you, to determine rightful Account or Qreli App ownership and to transfer an Account or Qreli App to such owner. Our decision in that respect is final. If we feel that we can’t reasonably determine the rightful owner, we reserve the right to suspend an Account or Qreli App until the disputing parties reach a resolution. We also may request documentation, such as a government-issued photo ID, credit card invoice or business license, to help determine the rightful owner.
6. QRELI STORE
a. General. The “Qreli Store” lets Direct Users buy (a “Buyer”) and sell (a “Seller”) apps or assets for use with the Platform (“User Components”). User Components are Direct User Content and subject to all applicable restrictions in Section 5, except as explicitly set forth in this Section 6. Sellers may not use Qreli Marks in, or in connection with the marketing of, User Components, and may not otherwise suggest that they are associated with, or endorsed by, Qreli. Buyers and Sellers in the Qreli Store contract directly with each other. Qreli will not be a party to any contracts between Buyers and Seller. Qreli facilitates these contracts by supplying a medium for the exchange of money. Payment will be processed at the end of a completed transaction. All payments must be made through the Qreli Store (using our Third Party Service provider).
b. Submission and Review. Direct Users who have created a User Component are invited to submit it using the “Submit” tab in the Qreli Store and completely and accurately filling out all requested information. By submitting a User Component, Seller (i) represents that it is compliant with the Platform, and (ii) makes all the representations and warranties set forth in Section 5(a) with respect to such User Component. Qreli will review the submission and may refuse it for any reason whatsoever, including incompatibility with the Platform or inappropriate content.
c. Removal. Qreli reserves the right, at any time and for any reason, to remove a User Component from the Qreli Store, even if it was previously approved, and even if the removal of such User Component materially diminishes the functionality of Qreli Apps using such User Component. Qreli will take commercially reasonable steps to work with the Seller to mitigate the effect of such removal, but is not responsible for any claims by End Users or third parties relating to such removal.
d. Disclaimer. QRELI MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO (i) THE CONTENT, FUNCTIONALITY, APPROPRIATENESS, MERCHANTABILITY, OR OTHERWISE OF ANY USER COMPONENT, AND (ii) ANY BUYER REVIEW OR THE CONTENT OR APPROPRIATENESS OF ANY BUYER REVIEW, AND DISCLAIMS ALL LIABILITY FOR DAMAGES ARISING OUT OF OR RELATED TO ANY BUYER REVIEW OR THE USE OF USER COMPONENTS.
e. Payments. Buyers and Sellers must be 18 (or the age of majority in the jurisdiction from which they are accessing the Qreli Store). While Qreli processes all transactions for User Components, (i) each such transaction is solely between the applicable Buyer and Seller; (ii) Qreli has no liability to either Buyer or Seller with respect to such transaction; and (iii) the Buyer’s license rights to the User Component are solely determined by the Seller, subject to the limitations set forth in Section 6(e). Before using the Qreli Store, Buyers and Sellers must first register their payment information with Qreli’s Third Party Service provider for payments (currently Stripe) if they have not previously done so. Subject to Section 6(h)(iv) below, the price for User Components is determined by the Seller within a band set by Qreli, and Qreli will retain a commission for all transactions processed through the Qreli Store, in each case subject to the then-current Qreli’s Store Licences, Pricing, and Payment Policies (https://qreli.com/terms). Subject to Section 6(h)(iv) below, Sellers may make User Components available for no fee. Qreli may suspend or withhold payments to Seller for any breach of Seller’s obligations set forth in this Section 6 or otherwise under this Agreement. Qreli may, in its sole discretion, discount the prices of User Components for certain buyers (i.e., students) or in the context of special promotions, in which case Sellers will be notified of such terms in advance of their taking effect. Qreli may change or end promotions at any time.
f. Refunds. Qreli has no obligation to provide refunds or credits, but may grant them in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by Qreli, in each case in Qreli's sole discretion.
g. Exclusivity. Sellers may only offer User Components on the Qreli Store. Sellers may promote User Components on their own or third party sites, but any “purchase” link or the equivalent must direct the user to the Qreli Store (and not via a frame or pop-up but via a re-direct).
h. License to Buyer.
i. All User Components are licensed, not sold, and the Seller retains all right, title and interest in and to the User Component except for the limited license provided to Buyer as set forth herein.
ii. Unless otherwise set forth in customized license terms made available to Buyer in connection with the applicable User Component: (1) all the rights and restrictions of Section 2 apply to each Buyer and Seller, except such Section should be read to replace “Qreli” with “Seller”, “you” with “Buyer”, and “Platform” with the name of the applicable User Component; (2) Seller affirms that the representations and warranties made in Section 5(a) with respect to all Direct User Content apply fully to all User Components, and acknowledges that Buyer may seek appropriate remedies for a breach of any such representations and warranties; and (3) Seller will fully disclose any Open Source Software or Third Party Services integrated into or dynamically linked to by such User Component. For each User Component, the Seller must indicate whether it is licensed for individual or internal business use only or whether a Buyer may use such User Component in a Qreli App built for third parties (i.e., where the Buyer is an agency) and any other restrictions applicable to such license. Payment and other terms may differ between individual and agency licenses, and will be specified in the description for such User Component.
iii. Any Buyer license to a User Component will terminate upon termination of Buyer’s license to the Platform hereunder. If a Seller removes a User Component from the Qreli Store, prior license grants to such User Component will not be affected. In either case, no additional payments for such User Component will be due following such termination or removal. Seller must maintain an active Account with Qreli in order to receive payment for User Components hereunder. If Seller’s Account is terminated, Buyers will no longer be required to make any payments for Seller’s User Components, but will not be required to stop using such User Components, and Seller will have no ongoing obligations with respect to such User Components. QRELI WILL HAVE NO LIABILITY TO ANY BUYER OR SELLER FOR LOSS OF PAYMENT, LACK OF SUPPORT, REMOVAL OF USER COMPONENTS, BUYER REVIEWS, OR ANY OTHER CONSEQUENCES ARISING FROM THE TERMINATION OF A BUYER OR SELLER’S QRELI ACCOUNT, REMOVAL OF A USER COMPONENT OR BUYER REVIEWS FROM THE QRELI STORE, OR ANY ACTS OR OMISSIONS OF BUYERS AND SELLERS WITH RESPECT TO THE QRELI STORE.
iv. Reviews. To the extent that Qreli provides users of the Qreli Store an opportunity to rate or otherwise comment upon User Components (“Buyer Reviews”), all Buyer Reviews are publicly viewable in the Qreli Store until they are reset as described herein. Qreli may reproduce, publish, and distribute any information about Buyer Reviews in any forum in connection with promotion of the Platform, the Qreli Store, and the User Components. All Buyer Reviews associated with a User Component may be removed from a User Component, and the User Component's rating will be reset when you: (x) change the price of User Component (by way of example, any modification from no fee to paid, paid to no fee, or any other change in the price for the User Component); (y) make a material modification to the User Component (such as a new version or name change); or (z) transfer ownership of the User Component to any third party. For all other purposes and subject to the restrictions set forth in this Section 6(h)(iv), Buyer Reviews are Direct User Content and subject to the applicable provisions of Section 5 (including, without limitation, Section 5(c)).
iv. Usage Statistics. Qreli may elect, in its sole discretion, to include Usage Statistics in the Qreli Store and to make such Usage Statistics publicly available. “Usage Statistics” means information, statistics and analysis relating to the Qreli Store, User Components, and Qreli Apps, including without limitation, the number of times a User Component is downloaded, the number of times a Qreli App is viewed, etc. Qreli may reproduce, publish, and distribute any information about Usage Statistics in any forum in connection with promotion of the Platform, the Qreli Store, and the User Components. All Usage Statistics associated with a User Component will be removed from a User Component when you: (x) change the price of User Component (by way of example, any modification from no fee to paid, paid to no fee, or any other change in the price for the User Component); (y) make a material modification to the User Component (such as a new version or name change); or (z) transfer ownership of the User Component to any third party. Qreli may also elect to remove any or all Usage Statistics from any or all User Components at any time without liability.
7. OWNERSHIP
a. Platform. Aside from the limited license granted to you in Section 2(a), Qreli retains all right, title and interest in and to the Platform, Documentation, and all Updates. The Platform includes the Qreli Store (but not User Components).
b. Direct User Content. Except for the limited licenses granted to Qreli in Sections 5(c), 6(d) and 6(g), and subject to the limitations in 6(h), as between the parties, you retain all right, title, and interest in and to your Direct User Content. For the avoidance of doubt, except for Buyer Reviews, you may re-use any Direct User Content, including Qreli App workflow and design, on other web platforms or media without restriction. Direct User Content includes User Components.
c. Usage Information. Qreli owns all data regarding installation, registration, and use of the Platform, and related to Platform performance, including response times, load averages, usage statistics, and activity logs, (collectively, “Usage Information”). Usage Information includes information about Qreli Apps and User Components incorporated into Qreli Apps, and all Usage Statistics. Usage Information does not include any personally identifiable information or End User Information, but may include aggregated information derived from Direct User Content. Usage Information is used to contribute to analytical models used by Qreli, to monitor and improve the Platform, and to perform Qreli’s obligations under this Agreement.
d. Marks. You and Qreli each retain all right, title and interest in and to their respective trademarks, service marks, logos, name, branding, and equivalent identifiers (“Marks”). You grant Qreli a limited, non-exclusive, non-transferable, sublicensable right to use your Marks on the Platform and as otherwise required to fulfill its obligations hereunder, and for attribution as set forth in Section 15(e), consistent with your standard guidelines regarding the use of the Marks. Except for the reproduction of Qreli Marks as permitted herein (i.e., promotion of the Qreli Store on your site), you may not use Qreli Marks for any purposes, including in a way that suggests you are or endorsed by or associated with Qreli in anything other than a customer relationship, or in connection with the marketing of, your Qreli Apps or other services related to Qreli. All permitted use of a party’s Marks hereunder will inure to the benefit of the owning party.
e. Feedback. Any feedback, comments, or suggestions you may provide regarding us, the Platform, or other services we offer (“Feedback”) is entirely voluntary and you hereby grant Qreli a perpetual, irrevocable, and royalty-free right and license to use all Feedback in any lawful manner whatsoever, without any obligation to you.
8. THIRD PARTY MATERIAL
a. Third Party Services. You are responsible for complying with the terms of use of all Third Party Services applicable to your use of the Platform. Qreli is not responsible for the performance of Third Party Services. Qreli will maintain compatibility of the Platform with Third Party Services accessed via the standard features of the Platform or Add-Ons as part of the support services set forth in Section 4(c).
b. Third Party Content. Qreli may make content from third parties, including data provided by Third Party Services (“Third Party Content”), available via the Platform. Qreli is not responsible for the accuracy or completeness of Third Party Content. If Qreli is required to remove Third Party Content, or is notified that certain Third Party Content may violate applicable law or third party rights, Qreli may remove such Third Party Content without notice.
9. FEES
a. Subscription. You do not need to pay to access the Platform, but certain features of the Platform are only available with a paid access plan (a “Subscription”). Subscription levels, features, and pricing are available at https://qreli.com/pricing. Fees for Subscriptions (“Subscription Fees”) are due in advance for each billing period, with the initial payment due when you add a Subscription to your Account (the “Subscription Start Date”). All Subscription Fees and other payments or credits related to your Account (including those for Qreli Store purchases or sales) will be made in accordance with the charges and billing terms in effect when such payment is due or funds are received. You must provide us with a valid credit card or other payment method that we accept (“Payment Provider”), prior to starting a Subscription or submitting a User Component to (or licensing one from) the Qreli Store. You will promptly update your Account if there is any change to your payment information. Your Payment Provider agreement, and not these Terms, governs your use of the designated credit card or online transaction account. By providing your payment information, you agree that we may invoice you for all fees and charges when they become due to us (and process all payments due to you as a Seller) without additional notice or consent. We may change our fees and billing practices at any time, either by posting notice of such change on the Site or notifying you within the Platform, provided that any pre-paid fees for Services not yet completed will not be affected by such change.
b. Automatic Renewal. Subscriptions will automatically renew at the rates then in effect until cancelled as set forth in Section 9(c). By subscribing, you authorize us to charge your Payment Provider at the beginning of any subscription period. Upon renewal of your Subscription, if we do not receive payment from your Payment Provider, you will either pay all amounts due on your Account within fifteen (15) days of the date such payment was due or we may terminate your Subscription.
c. Cancellation. Subscriptions may be cancelled at any time by going to the “Manage Subscription” section of your profile. Monthly Subscriptions may be terminated at any time. Annual Subscriptions will automatically renew for an additional year at the then-current price for the selected Services unless cancelled prior to the anniversary of the applicable Subscription Start Date. Cancelled Accounts will immediately lose access to paid features on the Platform and other paid Qreli services upon cancellation, including connection with any custom domain you may have set up.
d. Taxes. “Sales Tax” means any sales or use tax, and any equivalent tax measured by sales proceeds that we are required to pass through to our customers or to Buyers on the Store. Sales Tax is automatically calculated and added to all orders where applicable. To the extent applicable, all payments for the Services will be made free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of fees to us will be your sole responsibility.
e. Payment Services. We use Stripe for payment services (e.g., card acceptance, merchant settlement, and related services). By paying for a Subscription or a User Component, you agree to be bound by Stripe’s Privacy Policy: https://stripe.com/us/privacy/ and authorize us and Stripe to share any information and payment instructions you provide with your Payment Provider and any other Third Party Service provider(s) solely required to complete your transactions.
10. CONFIDENTIAL INFORMATION
a. General. “Confidential Information” means non-public or proprietary information in any form disclosed by or on behalf of either party that (i) is marked or identified as “confidential” or with a similar designation, or (ii) by its nature or the circumstances of its disclosure ought reasonably to be treated as confidential. The Platform, Documentation, and Usage Information is Qreli Confidential Information. Each party may have access to the other party’s Confidential Information as a result of this Agreement. Confidential Information is the sole property of the disclosing party.
b. Use. Each party will: (i) only use Confidential Information to fulfill its obligations hereunder and/or as contemplated by these Terms and the Privacy Policy; (ii) only provide access to Confidential Information on an “as-needed” basis to its personnel, agents, and/or consultants who are bound by obligations materially similar to this Section 10(b), and (iii) maintain Confidential Information using methods at least as protective as it uses to protect its own information of a similar nature, but in no event with less than a reasonable degree of care. The obligations in this Section 10(b) will apply during and for three (3) years after the Term, except in the case of Confidential Information that is a trade secret, in which case the obligations will remain in effect as long as the trade secret is maintained.
c. Exceptions. Confidential Information does not include information that is: (i) publicly available when disclosed or becomes publicly available without fault of the recipient after disclosure; (ii) rightfully learned by recipient from entities not bound to keep such information confidential, (iii) independently developed by recipient; or (iv) approved for unrestricted disclosure by the disclosing party. In addition, a recipient may disclose the other party’s Confidential Information as required by court order or applicable law (provided that, to the extent legally permissible, the recipient promptly notifies the other party of such requirement and cooperates with the other party’s reasonable efforts to prevent or limit the scope of such disclosure, at the other party's expense).
11. TERM AND TERMINATION
a. Term. These Terms will remain in effect for so long as you access the Site or use the Platform (the “Term”).
b. Termination by Qreli. If timely payment cannot be charged to your Payment Provider for any reason, if you have materially breached any provision of these Terms, or if we are required to do so by law (e.g., where the provision of the Platform becomes unlawful), we may, immediately and without notice, suspend or terminate your Account. We will not be liable to you or any third party for any such termination, except that, if we stop offering the Platform where required to do so by law, we will refund any prepaid Subscription Fees for the remainder of the Term then in effect within thirty (30) days of the date of termination.
c. Termination by You. Subscriptions may be cancelled at any time by going to the “Manage Subscription” section of your profile as set forth in Section 9(c). Following the termination date of your Subscription, these Terms will no longer apply to you unless (and only to the extent that) you access the Site.
d. Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted under this Agreement will immediately terminate. Sections 7, 10, 11(d), and 12 through 15 will survive the termination or expiration of this Agreement for any reason.
12. DISCLAIMER; LIMITATION OF LIABILITY; INDEMNIFICATION
a. WARRANTY. THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTY OR REPRESENTATION OF ANY KIND. QRELI MAKES NO PROMISES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE PLATFORM, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. QRELI DOES NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE OR WORK WITHOUT INTERRUPTIONS.
b. LIMITATION OF LIABILITY. EXCEPT IN THE CASE OF GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY, IN NO EVENT WILL (a) QRELI’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED ONE HUNDRED DOLLARS, OR (b) EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
c. INDEMNIFICATION. You will indemnify, defend and hold Qreli harmless from any claim, action, suit or proceeding made or brought against Qreli arising out of or related to (a) your breach of any term of this Agreement, or (b) Direct User Content.
13. INFRINGEMENT
a. General. Qreli respects the intellectual property rights of others and we expect our users to do the same. If you are a copyright owner and believe a user of the Platform or operator of a Qreli App is infringing your copyright or the copyright of any third party, please notify our designated copyright agent in writing at the following address:
Qreli LLC
8 The Green, Suite A Dover, DE 19901
ATTN: Legal
legal @ Qreli . com
b. Notice Requirements. Each notification must include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the right that is allegedly infringed, (ii) a description of the work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works, (iii) identification of the material that is claimed to be infringing, and information reasonably sufficient to permit Qreli to locate the material, (iv) information reasonably sufficient to permit Qreli to contact you, such as an address, telephone number, and, email address, (v) a written statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a statement made under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Note that when Qreli contacts the owner of the content that is claimed to be infringing, we may provide them with the rights owner's name, contact information, and nature of the report, so that contact between the two parties may be established.
c. Trademarks. The above process may be used to inform us of potential or suspected violations of other intellectual property rights, including unauthorized use of trademarked material.
d. Rights and Remedies. We may remove Direct User Content and other content on the Platform alleged to be infringing and terminate the right to use the Platform by any Direct User who infringes the intellectual property rights of another person or entity, in each case without prior notice and at our sole discretion.
14. DISPUTE RESOLUTION
a. Governing Law. These Terms, for all purposes, will be governed and interpreted according to the laws of the State of Delaware, without giving effect to its conflicts of laws provisions that would require a different result.
b. Arbitration. Any dispute that may not be brought in small claims court will be resolved by binding and confidential arbitration conducted in the English language, in Delaware, before one commercial arbitrator from the American Arbitration Association (“AAA”) with substantial experience in resolving commercial contract disputes and governed by the AAA’s Commercial Arbitration Rules (the “Rules”).
i. YOU ARE GIVING UP YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY FOR ANY DISPUTE ARISING UNDER THESE TERMS, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE AS ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT.
ii. ANY CLAIMS BROUGHT BY EITHER PARTY MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF.
iii. You have the right to opt out of the provisions of this Section 14 (for purposes of this Section only, the “Arbitration Agreement”) requiring and governing arbitration by sending written notice of your decision to opt out to the following address: legal @ Qreli . com, Qreli LLC, 8 The Green, Suite A Dover, DE 19901ATTN: Legal within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Account username (if any), the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you.
iv. Any arbitration award will be final and binding upon the parties without appeal or review except as permitted by State of Delaware law or United States federal law. Each party will bear its own costs with respect to the arbitration procedure.
v. Notwithstanding the foregoing, (1) either party may bring an individual action in small claims court, and (2) claims of (A) defamation, (B) violation of the Computer Fraud and Abuse Act, or (C) infringement or misappropriation of the other party’s intellectual property rights, may be exclusively brought in the state or federal courts located in Delaware. The parties agree to submit to the exclusive personal jurisdiction of such courts for such purpose. A request for equitable relief will not be deemed a waiver of the right to arbitrate.
c. Enforceability. With the exception of Section 14(b)(i), if any part of Section 14(b) is deemed to be invalid or unenforceable for any reason then the balance of Section 14(b) will remain in effect. If, however, Section 14(b)(i) is found to be invalid or unenforceable for any reason, or we receive a valid opt-out notice from you pursuant to Section 14(b)(iii), then Section 14(b) will be null and void, neither party will be entitled to arbitration, and any claims relating to the Terms or Platform will be exclusively brought in a state or federal court located in Delaware.
15. MISCELLANEOUS
a. Assignment. You may not assign these Terms or any rights or obligations without Qreli’s prior written consent. Subject to the foregoing, these Terms will inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns. Any attempted assignment in violation of this Section 15(a) will be null and void.
b. Export Regulations. The Platform may be subject to export laws and regulations of the United States and other jurisdictions. You represent that you are not named on any U.S. government denied-party list. You will not permit Direct Users to access or use the Platform in a U.S.-embargoed country (currently Cuba, Iran, North Korea, Sudan, Syria, or Crimea (region of Ukraine)) or in violation of any U.S. export law or regulation.
c. U.S. Government Restricted Rights. Qreli provides the Platform, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in these Terms. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not conveyed under these Terms, it must negotiate with Qreli to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement.
d. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the remaining provisions will remain in full force and effect.
e. Attribution. We may identify you as a client in Qreli’s marketing materials.
f. Waiver. The waiver of a breach of any term hereof will in no way be construed as a waiver of any other term or breach hereof.
g. Entire Agreement; Modification. These Terms are the entire understanding of the parties with respect to their subject matter and supersede any previous or contemporaneous communications, whether oral or written. These Terms may be modified as set forth in Section 1(f) or in a writing signed by both parties.
h. Headings and Interpretation. Headings and the summary explanations at the beginning of each Section of these Terms are for reference only and do not affect the parties’ rights and obligations hereunder. As used herein, “may” means “has the right, but not the obligation, to”; “includes” and its variations means “includes, but is not limited to”; and “days” means calendar days, provided that obligations that would be due on a weekend or holiday will be due on the next business day following such weekend or holiday.
i. Data Processing Addendum: The parties acknowledge and agree that, to the extent that the provision of the services under these Terms involves the processing of “personal data” as defined by the General Data Protection Regulation 2016/679 (“EU GDPR”) or the EU GDPR as it forms part of the law of the United Kingdom (“UK GDPR”), the terms of the Data Processing Addendum (DPA tab, as updated from time to time) shall apply.
BY CLICKING THE “I AGREE” CHECKBOX OR BY USING QRELI, YOU ARE INDICATING THAT YOU HAVE READ AND CONSENT TO BE BOUND BY THESE TERMS. IF YOU HAVE NOT READ THESE TERMS, OR YOU DO NOT AGREE TO BE LEGALLY BOUND BY THEM, DO NOT USE THE PLATFORM.
Last revised: DEC 30, 2023
Qreli LLC (“Qreli” or “we” and its derivatives) is committed to safeguarding your privacy. This Privacy and Cookie Policy (the “Policy”) describes our policies and procedures regarding the collection, use and disclosure of information we obtain through the webapp at https://Qreli.com, apps created by users and hosted by Qreli (“Qreli Apps”), the store we operate for the convenience of our users that lets them license apps and assets from each other for use with Qreli Apps (“User Components”), and any other online or mobile services we may provide (all the above, collectively, the “Qreli Service”). Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.
To use the Qreli Service, you must consent to the terms of this Policy and the Qreli Terms of Service, which is incorporated by reference, by clicking the checkbox “I agree” to accept the Qreli Terms of Service and Privacy Policy below.
1. DEFINITIONS
As used in this Policy, a “Direct User” is an individual who has an account with Qreli and can build a Qreli App, and an “End User” is an individual who accesses a Qreli App, but who has not registered with Qreli. Except where specified below, this Policy applies equally to both Direct and End Users.
2. IMPORTANT INFORMATION
WHO WE ARE. For the purpose of applicable data protection legislation, the data controller of your personal data is Qreli LLC of 8 The Green, Suite A Dover, DE 19901.
MUST READ SECTIONS: We draw your attention in particular to the sections entitled “INTERNATIONAL DATA TRANSFER” and “YOUR RIGHTS.”
CHANGES TO THIS POLICY: We will post any modifications or changes to the Policy on the Qreli Service. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The “Last Updated” legend above indicates when this Policy was last changed. If we make any material change(s) to the Policy, we will notify you via email or post a notice on Qreli.com prior to such change(s) taking effect.
3. LEGAL BASES FOR PROCESSING EU PERSONAL DATA
We use your personal information only as permitted by law. Our legal bases for processing the personal data described in this Policy are as follows:
• Legal compliance: We may need to collect, use, and otherwise process your personal data to comply with our legal obligations, such as regulatory monitoring and reporting obligations.
• Legitimate interests: We may process your personal data where we have a legitimate interest in doing so, provided that our interests are not outweighed by any potential impact of the processing on you, or your fundamental rights and freedoms.
• Contract: We may need to process your personal data to perform a contract with you or to take steps that you have requested prior to entering into the contract.
• Necessity: We may need to process your personal data to protect your vital interests, or those of another person.
• Consent: In some cases, we may rely on your consent to process your personal data. Where we rely on your consent, you have the right to withdraw it at any time in the manner indicated when we requested the consent or by contacting us as described in this Policy.
4. ARTICLE 27 REPRESENTATIVE
Please contact legal @ qreli . com for details.
5. NOTICE ON EU-US DATA PRIVACY FRAMEWORK; UK EXTENSION AND SWISS-US DATA PRIVACY FRAMEWORK
Qreli complies with (i) the EU-U.S. Data Privacy Framework (EU-U.S. DPF), (ii) the UK Extension to the EU-U.S. DPF, and (iii) the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively, the ”Data Privacy Framework”)* as set forth by the U.S. Department of Commerce. Qreli has certified to the U.S. Department of Commerce that Qreli adheres to (i) the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the EU in reliance on the EU-U.S. DPF, and (ii) from the UK (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF, and (iii) the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF (collectively, the “DPF Principles”). If there is any conflict between the terms in this Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF), and to view our certification, please visit https://www.dataprivacyframework.gov/.
As described in the Privacy Shield Principles (https://www.privacyshield.gov/article?id=Requirements-of-Participation), Qreli is accountable for personal data that it receives and subsequently transfers to third parties. If third parties that process personal data on our behalf do so in a manner that does not comply with the Privacy Shield Principles, we are accountable, unless we prove that we are not responsible for the event giving rise to the damage. The types of third parties with which we may share your personal data are set out in the section of this Policy entitled “HOW QRELI MAY SHARE YOUR INFORMATION.” The categories of personal data Qreli may receive, as well as the purposes for which Qreli collects and uses the personal data, are set out in other sections of this Policy, including in those entitled “HOW WE COLLECT YOUR INFORMATION” and “HOW QRELI USES YOUR INFORMATION.”
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Qreli is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Qreli may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You may have the right to access your personal data and request that we correct, amend, delete it if it is inaccurate or processed in violation of the Privacy Shield Framework. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third party. To request access to, correction, amendment, or deletion of your personal data, submit a written request to the contact information provided below. We may request specific information from you to confirm your identity.
You may also choose to change personal data or deactivate your account by contacting us using the contact details below. You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in our marketing e-mails.
In compliance with the Privacy Shield Principles, Qreli commits to resolve complaints about our collection or use of your personal data. EEA, UK and Swiss users with inquiries or complaints regarding this Policy should first contact us by email at legal @ Qreli . com, or please write to the following address:
Qreli LLC
8 The Green, Suite A
Dover, DE 19901
ATTN: Legal
Qreli has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning non-human resource data transferred from the EU and Switzerland.
Additionally, under certain conditions, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. These conditions are more fully described on the Privacy Shield webapp: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2
We may amend this Notice on EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield from time to time consistent with Privacy Shield requirements.
*We will not rely on the Swiss-U.S. Data Privacy Framework until it enters into force, but we adhere to their required commitments in anticipation of their doing so.
6. HOW WE COLLECT YOUR INFORMATION
Information You Provide.
We collect personal data from Direct Users when they register to use the Qreli Service, post content on the Qreli Service (such as in forums), or communicate with us (e.g., through the “Contact” page on our app, or when requesting customer service or technical support), make purchases through the Qreli Service, or provide us with feedback about the Qreli Service.
We may also collect personal data at other points in the Qreli Service when clearly identified.
We do not collect personal data directly from End Users unless they contact us (i.e., through the “Contact” page on our app or to provide feedback about the Qreli Service). Each individual operator of a Qreli App determines what End User information is required to operate their Qreli App, is required to comply with all applicable laws respecting the treatment of such information and is responsible for all use of such information. However, because Qreli Apps run on our infrastructure, the “Information Collected via Technology” section below applies equally to End Users and Direct Users.
Registration. To create an account, Direct Users need to provide an email address and password. Direct Users may provide other optional information, such as profile photos, their location, or job title, and, if signing up for a paid account, will have to provide payment information to our third party payment provider, subject to the terms below. Direct Users may always go to the Profile section of the Qreli Service to update, change, or remove their information.
Qreli Apps. We do not collect or use End User personal data, except to provide customer support, respond to direct requests, or as automatically collected through technical means as set forth below. As noted above, the operators of Qreli Apps may collect and use the information of End Users of their apps, including personal data and content posted to Qreli Apps. Qreli does not control or monitor such collection and usage.
Qreli Store. We do not collect any personal data in the course of operating the Qreli Store, but in order to make available or license User Components on the Qreli Store, you must be a Direct User who has submitted payment information to our third party payment processor. Certain Direct User account information (including account name or other personal data) may be made available to the buyer and seller involved in a Qreli Store transaction. Qreli does not control or monitor the use of such information by participants in a Qreli Store transaction.
Information Collected via Technology
Information Collected by Our Servers. To make the Qreli Service more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, which may include your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, geographic location, and/or a date/time stamp for your visit.
Log Files. As is true of most webapps, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, data typed into the app, and clickstream data. We use this information to analyze trends, administer the Qreli Service, track users’ movements around the Qreli Service, gather demographic information about our user base as a whole, and better tailor the Qreli Service to our users’ needs. For example, certain information may be collected so that when you visit the Qreli Service again, it will recognize you and remember preferences (such as previous User Components viewed or licensed from the Qreli Store). Except as noted in this Policy, we do not link this automatically-collected data to personal data.
How We Respond to Do Not Track Signals. We respect your choice of "do not track" signals.
Mobile Services. We may also collect non-personal data from your mobile device if you access the Qreli Service from your mobile device. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location and information about the type of device you use. In addition, if the Qreli Service crashes on your mobile device, we may receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of the service. This information is sent to us as aggregated information and cannot be used to identify an individual.
Analytics Services. In addition to the tracking technologies we place, other companies may set their own Cookies or similar tools when you use the Qreli Service. This includes third party analytics services, such as Google Analytics (“Analytics Services”), that we engage to help analyze how users use the Qreli Service, as well as third parties that deliver content or offers. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis. We use the information we get from Analytics Services only to improve the Qreli Service. The information generated by the Cookies or other technologies about your use of the service (the “Analytics Information”) is transmitted to the Analytics Services. The Analytics Services use Analytics Information to compile reports on user activity. The Analytics Services may also transfer information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Services’ ability to use and share Analytics Information is restricted by such Analytics Services’ Terms of Use and Privacy Policy. By using the Qreli Service, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. See https://Qreli.com/terms Subprocessors tab for a full list of Analytics Services. We may also partner with ad companies to support our marketing efforts, including by serving you ads better tailored to your likely interests. If you don’t want to take advantage of these services, you can opt-out by visiting http://www.aboutads.info/ or http://networkadvertising.org/choices/, or if you are located in the EU, http://www.youronlinechoices.eu/.
SNS Log In. Direct Users may use certain social media app (“SNS”) credentials to log into the Qreli Service. In such case, we collect personal data from the social media webapp. For example, when you log in with your Google credentials, we may collect the personal data you have made publicly available in Google, such as your email address, name, and profile picture or logo. You agree that you are solely responsible for your use of an SNS and that it is your responsibility to review the terms of use and privacy policy of such SNS. Any information that we collect from an SNS account will depend on the privacy settings you have with that SNS, so please consult the SNS’ privacy and data practices. We will not be responsible or liable for: (a) the availability or accuracy of such SNS; (b) the content, products or services on or availability of such SNS; or (c) your use of any such SNS. You can revoke our access to this information anytime by amending the appropriate settings from within your account settings on the applicable SNS.
Cookies
Like many online services, we use Cookies to collect information. “Cookies” are small pieces of information that a webapp sends to your computer’s hard drive while you are viewing the webapp. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them), and we may store the Cookies in your browser's local storage.
We use two broad categories of Cookies: (1) first party Cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits the Qreli Service; and (2) third party Cookies, which are served by service providers on the Qreli Service, and can be used by such service providers to recognize your computer or mobile device when it visits other webapps.
Qreli uses Cookies to verify that you are properly signed in, to display information for your primary location, and to provide information about your Qreli Apps (if applicable). We may also use Cookies from time to time to measure your response to new aspects of the Qreli Service and/or emails in an effort to continually improve customer service and the Qreli Service. Please be aware that a Cookie cannot spread computer viruses, retrieve any other data from your hard drive, or capture your email address.
Cookies we use. The Qreli Service uses the following types of Cookies for the purposes set out below.
a. Essential Cookies. These Cookies are essential to provide you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
b. Functionality Cookies. These Cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of Services which you can customize. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.
c. Analytics and Performance Cookies. These Cookies are used to collect information about traffic to Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to our Services, the webapps that referred them to our Services, the pages they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services.
We use Google Analytics, June, Hotjar and other third party analytics services for this purpose. Google Analytics and June use their own cookies. They are only used to improve how our Services works. You can find out more information about Google Analytics Cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.
You can find out more information about June cookies and how they protect your data here: https://help.june.so/en/articles/6823521-privacy-policy. You can find out more information about Hotjar cookies and how they protect your data here: https://www.hotjar.com/legal/policies/privacy/
You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.
June and Hotjar do not appear to provide an opt-out link for their cookies.
d. Social Media Cookies. These Cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking webapp such as Facebook, Twitter, or Google+. The social network will record that you have done this.
Disabling Cookies. You can typically remove or reject Cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept Cookies until you change your settings.
Further information about Cookies, including how to see what Cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
Direct Users must accept Cookies in order to access certain features of the Qreli Service. You can erase or block Cookies from your computer if you wish to do so (your internet browser help screen or manual will thoroughly explain this process), but certain parts of the Qreli Service will not work correctly or at all if your browser is set to not to accept Cookies.
Pixels
We may also use pixel tags (which are also known as web beacons and clear GIFs) on the Qreli Service to track the actions of users on our Services. Unlike Cookies, which are stored on the hard drive of your computer or mobile device by a webapp, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Qreli Service, so that we can manage our content more effectively. With the exception of the Facebook Pixel (see below), the information we collect using pixel tags is not linked to our users’ personal data.
Qreli may use the Facebook Pixel to gather information about your activities on the Qreli Service in order to provide you with tailored Qreli ads. For example, if you sign up for Qreli, you may see a Qreli ad on your Facebook newsfeed. Facebook’s use of information collected is set forth in its Privacy Policy (https://www.facebook.com/policy.php). You may opt out of Facebook’s interest-based ads here (https://www.facebook.com/about/ads/#568137493302217).
Automated decision-making or profiling
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
7. HOW QRELI USES YOUR INFORMATION
Personal Data. In general, we use personal data either to deliver the Qreli Service or respond to requests that you make. We use your personal data in the following ways:
• facilitate the creation and securing of your account (Direct Users only);
• identify you as a user of the Qreli Service;
• operate, maintain, and provide improved administration of the Qreli Service;
• improve the quality of experience when you interact with the Qreli Service;
• manage your account, including to send you administrative e-mail notifications, such as security or support and maintenance advisories (Direct Users only);
• respond to your comments and inquiries related to employment opportunities or other requests and to provide customer service; and with your consent, send newsletters, surveys, offers, including information about products and services offered by us and our affiliates, and other promotional materials related to the Qreli Service and for other marketing purposes of Qreli to Direct Users. You may opt-out of receiving such information at any time: such marketing emails tell you how to opt-out. Please note, even if you opt-out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (Direct Users only) and our business dealings with you.
• process payments you make via the Qreli Service
• as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
• as described in the Section entitled “HOW QRELI MAY SHARE YOUR INFORMATION” below.
Anonymous Data. We may create anonymous data about both Direct Users and End User by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of the Qreli Service. We may use anonymous data and aggregated and other de-identified information for any purpose and disclose anonymous data to third parties in our sole discretion.
8. HOW QRELI MAY SHARE YOUR INFORMATION
With Third Parties designated by you. We may share your personal data with third parties where you have provided your consent to do so.
With Third Parties. We may share your personal data with third party service providers (“Subprocessors”) to provide you with the Qreli Service, to conduct quality assurance testing, to facilitate creation of accounts, to provide technical support, to conduct data analysis, to process payments, to provide information technology and related infrastructure provision, customer service, email delivery, and/or to provide other services. These Subprocessors are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data. Click here for a full list of Subprocessors: https://Qreli.com/terms (Subprocessors tab).
We use Stripe, a third party payment processor, to process payments made through the Qreli Service and Qreli Store. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to Stripe, whose use of your personal data is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.
Posting on the Qreli Service. You may share personal data with us when you submit user generated content to the Qreli Service, including via reviews of User Components within the Qreli Store. Please note that any information you post or disclose on the Qreli Service will become public information, and will be available to other users of the Qreli Service and to the general public.
We urge you to be very careful when deciding to disclose your personal data, or any other information, on the Qreli Service. Such personal data and other information will not be private or confidential once it is published on the Qreli Service. Qreli is not responsible for how others use such information. If you post personal data, even if you later remove it, other individuals who saw that personal data may retain copies of it through other means than the Qreli Service. We or our Direct Users may occasionally reproduce, publish, and distribute content from reviews in the Qreli Store in any forum.
If you provide feedback to us, we may use and disclose such feedback on the Qreli Service, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on the Qreli Service. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.
With SNS. The Qreli Service or a Qreli App may also enable you to post content to an SNS. If you choose to do this, we will provide information to such SNS in accordance with your elections. You agree that you are solely responsible for your use of an SNS and that it is your responsibility to review the terms of use and privacy policy of such SNS.
As Required by Law. We may access, preserve, and disclose your personal data, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
• comply with legal process, such as a court order or subpoena;
• enforce this Policy or our Terms of Service;
• respond to claims that any content violates the rights of third parties;
• respond to law enforcement;
• investigate and prevent unauthorized transactions or other illegal activities; or
• protect our or others’ rights, property, or personal safety.
Corporate Events. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction. We cannot control how such entities may use or disclose such information.
Other Disclosures. We may share personal data as we believe necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.
We may also disclose your personal data with your permission.
9. THIRD PARTY APPS
The Qreli Service may contain links to third party webapps and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their webapps, features or policies. Please read their privacy policies before you submit any data to them.
10. SECURITY OF YOUR INFORMATION
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Section entitled “CONTACT INFORMATION.” By using the Qreli Service or providing personal data to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Qreli Service. If we learn of a breach of personal data, we may attempt to notify you electronically by posting a notice on the Qreli Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us using the details in the Section entitled “CONTACT INFORMATION.”
11. RETENTION
We will only retain your personal data as long as reasonably required for you to use the Qreli Service and/or to provide you with the Qreli Service unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
12. INFORMATION ABOUT CHILDREN
We do not knowingly collect, maintain, or use personal data from children under 13 years of age, and no part of the Qreli Service is directed to children under the age of 13. If you learn that a child has provided us with personal data without your consent, you should alert us using the details in the Section entitled “CONTACT INFORMATION.” If we learn that we have collected any personal data about children under 13, we will delete such information as soon as reasonably practicable.
13. INTERNATIONAL DATA TRANSFER
If you are a non-U.S. user of the Qreli Service or if you access any Qreli App, by providing us with data, you acknowledge and agree that your personal data may be processed for the purposes identified in this Policy. Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Qreli Service, you agree to this transfer, storing or processing.
14. SENSITIVE PERSONAL DATA
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, criminal background or trade union membership) (“Sensitive Personal Data”) on or through the Qreli Service or otherwise to us.
If you send or disclose any Sensitive Personal Data to us when you submit user-generated content to the Qreli Service, you consent to our processing and use of such Sensitive Personal Data in accordance with this policy. If you do not consent to our processing and use of such Sensitive Personal Data, you must not submit such user generated content to our Services.
15. YOUR RIGHTS
The following rights may be available to you:
• Opt-out. You may contact us anytime to request to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of Sensitive Personal Data; (iv) any new processing of your personal data that we may carry out beyond the original purpose, where we have requested your consent prior to such processing; or (v) the transfer of your personal data outside the EEA, where we rely on your consent for such transfer. Please note that your use of some of the Qreli Service may be ineffective upon opt-out.
• Access. You may request to access the information we hold about you at any time via your account page or by contacting us directly.
• Amend. You can also contact us to request to update or correct any inaccuracies in your personal data.
• Move. You may contact us to request that we move your data to other service providers as you wish.
• Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us using the details in Section entitled “CONTACT INFORMATION” below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to request to enforce. We may deny your request where permitted by applicable law. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
16. COMPLAINTS
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: legal @ Qreli . com. We will reply to your complaint as soon as we can and in any event, within 45 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.
17. CHANGES TO THIS POLICY
Any changes to this Policy will always be posted to this section of the website, along with the effective date of the updated Policy. You should check this page periodically to stay up-to-date of any such changes. For any material changes to the Policy, we will notify Direct Users via email or by placing a prominent notice on the homepage of our website.
18. CONTACT INFORMATION
We welcome your comments or questions about this Policy. Please use the “Contact us” link of the Qreli Service or contact us in writing at:
Qreli LLC
8 The Green, Suite A
Dover, DE 19901
ATTN: Legal
legal @ Qreli . com
Last revised: DEC 30, 2023
When you use the Qreli Platform to build your app, there are certain things that you can and cannot do. In particular, using Qreli for illegal operations may lead to the suspension or termination of your account. Please read our policy below carefully. This policy is part of our Terms of Service that you agree to when you sign up for Qreli.
This Acceptable Use Policy (this “Policy”) describes prohibited uses of the services offered by Qreli LLC and its affiliates (“Qreli”). The cases described in this Policy are not exhaustive. Qreli may modify this Policy at any time by posting a revised version on this page. By using Qreli, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of Qreli, suspend or delete your applications, and cancel your account with Qreli.
If you are aware of any violation to this policy, please contact us at legal @ qreli . com.
1. Things You Must Do:
A. You must comply with our Terms and Policies located at https://qreli.com/terms.
B. You must comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, and regulatory requirements.
C. You must provide account information to Qreli.
D. You must use the Platform in a professional manner.
E. If you are collecting data from the Platform, you must comply with the Qreli Privacy Policy (https://qreli.com/terms Privacy tab). If you collect any personal information from the Platform, you agree that you will only use that personal information for the purpose for which that user has authorized it. You agree that you will reasonably secure any personal information you have gathered from the Platform, and you will respond promptly to complaints, removal requests, and "do not contact" requests from us or other users.
2. Things You May Not Do:
A. You may not make unauthorized copies, modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works of the Platform or any content included therein, including any files, documents, postings, or documentation provided by Qreli or any other user of the Qreli Platform (or any portion thereof).
B. You may not determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Platform.
C. You may not use, or encourage, promote, facilitate or instruct others to use Qreli for any illegal, harmful, fraudulent, infringing or offensive use. Prohibited activities or content include, but are not limited to:
- Illegal, Harmful or Fraudulent Activities. Any activities that are illegal, that violate the rights of others, or that may be harmful to others, our operations or reputation, including disseminating, promoting or facilitating child pornography, offering or disseminating fraudulent goods, services, schemes, or promotions, make-money-fast schemes, ponzi and pyramid schemes, phishing, or pharming;
- Infringing Content. Content that infringes or misappropriates the intellectual property or proprietary rights of other;
- Offensive Content. Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts non-consensual sex acts; and
- Harmful Content. Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.
D. You may not copy, use, disclose or distribute any information obtained from the Platform, whether directly or through third parties, without the consent of Qreli.
E. You may not develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Platform or otherwise copy profiles, request for proposal descriptions, and any other data from the Platform.
F. You may not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity, including without limitation:
- By giving the impression that any content of Qreli or any other user of Qreli (such as job postings, request for proposal postings, etc.) emanates from you; or
- By using or attempting to use another’s account or email address, or posting content under another’s email address.
H. You may not use any private information of any third party, including addresses, phone numbers, and email addresses.
I. You may not disclose information on the Platform that you do not have the consent to disclose (such as confidential information of others (including your employer)).
J. You may not use information from the Platform for spamming purposes, including for the purposes of sending unsolicited emails to users or selling personal information, such as to recruiters, headhunters, and job boards.
K. You may not violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights. For example, do not copy or distribute the posts or other content of others without their permission.
L. You may not use Qreli to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include, but are not limited to:
- Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System;
- Interception. Monitoring of data or traffic on a System without permission; and
- Falsification of Origin. Forging TCP-IP packet headers, e-mail headers, or any part of a message describing its origin or route. The legitimate use of aliases and anonymous remailers is not prohibited by this provision.
- Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled.
- Denial of Service (DoS). Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
- Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.
- Operation of Certain Network Services. Operating network services like open proxies, open mail relays, or open recursive domain name servers.
- Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions.
N. You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider.
3. Our Monitoring and Enforcement:
We reserve the right, but we do not assume the obligation, to investigate any violation of this Policy or misuse of Qreli. We may:
- investigate violations of this Policy or misuse of Qreli;
- remove, disable access to, or modify any content or resource that violates this Policy or Qreli's Terms of Service.
We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.
4. Indemnification:
You agree to indemnify, defense, hold harmless and release Qreli, its officers, directors, employees, and agents from any and all claims, suits, actions, proceedings, liabilities, damages, losses, or expenses (including legal fees) arising from or relating to any violation of this Acceptable Use Policy.
5. Reporting of Violations of this Policy
If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance to stop the violation. To report any violation of this Policy, please contact us at legal @ qreli . com.
Last revised: DEC 30, 2023
When you are active on Qreli's store, either as a Buyer or as a Seller, you have to abide by certain policies, in particular about the licenses for the items you can buy and our commission structure.
1. Qreli's store licenses
App Subscription License. Buyer may access and use the app in the single account it was bought for. Buyer pays a recurring subscription fee for the license, which is collected along with Buyer’s regular payments to Qreli and remitted to Seller in accordance with Qreli’s Store Pricing and Payment Policies. Buyer must have an active application subscription in order to obtain this license.
Lifetime App License. Buyer may access and use the app in the single account it was bought for. Buyer pays a one-time fee for the license which is remitted to Seller in accordance with Qreli’s Store Pricing and Payment Policies.
2. Qreli’s store pricing and payment policies
You are free to set the desired price for the app or asset you make available in the store.
It is the user's responsibility to verify and confirm the ability of Stripe to process payments in their respective regions. Qreli cannot be held liable for any payment that cannot be processed by Stripe due to their system limitations. Qreli shall use its best efforts to execute payments, however, it is important to note that there is no guarantee of successful payment processing due to limitation of Stripe and Qreli shall be released from all payment obligations hereunder to the extent such payment cannot be processed by Stripe.
3. Commission structure
Qreli retains a 25% commission on all License payments. Qreli will accept payments on Seller’s behalf from Buyers in accordance with their billing period and will remit the remainder during the subsequent month.
4. Ratings and reviews
a. The Qreli store may allow a Buyer to submit or post materials such as comments, ratings and reviews (“Reviews”). You understand that any Review posted by you may be publicly viewable in the Qreli store and on the internet. In posting, accessing or using any Reviews, you must comply with the Qreli Acceptable Use policy (https://qreli.com/terms Acceptable Use tab). Furthermore, you may not: (a) post, modify, or remove a Review in exchange for any kind of compensation; (b) post a dishonest, abusive, harmful, misleading, or bad-faith rating or Review, (c) post personal, private or confidential information in any Review; or (d) post spam or unauthorized advertising or promotional materials in any Review.
b. Buyer grants Qreli a worldwide, royalty-free, perpetual, nonexclusive license to use the Reviews you submit within the Qreli store for the purposes of marketing the Qreli store, Qreli products and services, as well as the Direct User Content associated with the Review. Qreli may also use the Reviews for other internal Qreli purposes. Qreli may monitor and decide to remove or edit any submitted material, including via automated content filters and/or human review.
c. Qreli reserves the right to monitor Reviews but does not have an obligation to do so. If Qreli becomes aware of any Review that violates the guidelines set forth in Section 1 above, Qreli may remove the Review. Qreli may also remove any Review at any time, for any reason or no reason, in its sole discretion, without notice or liability to you.
d. Sellers acknowledge that at Qreli’s sole discretion, all Reviews associated with a User Component may be removed from a User Component, and the User Component’s rating will be reset when a Seller: (a) changes the price of User Component (by way of example, any modification from no fee to paid, paid to no fee, or any other change in the price for the User Component); (b) makes a material modification to the User Component (such as a new version or name change); or (c) transfers ownership of the User Component to any third party.
e. Qreli may elect, in its sole discretion, to include Usage Statistics in the Qreli Store and to make such Usage Statistics publicly available. “Usage Statistics” means information, statistics and analysis relating to the Qreli Store, User Components, and Qreli Sites, including without limitation, the number of times a User Component is downloaded, the number of times a Qreli Site is viewed, etc. Qreli does not provide any warranty regarding the accuracy of any Usage Statistics, and all Usage Statistics are provided “As-Is”. Qreli may also elect to remove any or all Usage Statistics from any or all User Components at any time without liability.
f. Sellers may use the Usage Statistics associated with an applicable User Component in marketing materials provided it accurately reflects User Component’s current Usage Statistics (for the avoidance of doubt, Usage Statistics may not be used for marketing purposes if a User Component’s Usage Statistics have been reset. Reviews may not be used in marketing materials unless permission from the reviewer is expressly granted.
5. Important notes
Qreli may change the pricing guidelines, commission structure, and discounts and promotions at any time, subject to the notice provisions in our Terms and Conditions. Any such changes will be effective five (5) days after notice of such changes is provided for the Apps and assets already available in the Store.Qreli is not responsible or liable for fees that Sellers do not receive because of promotions, discounts, or changes in commission or pricing structure of the Store.
Note that all Qreli Store licenses may be transferred in connection with a sale or change of control of Buyer. For the sake of clarity, this means that should a company using an App or asset purchased on the Qreli Store be acquired or IPO, the license will remain in effect for the surviving entity.
Qreli has the right to moderate submissions to the app and template stores to ensure they adhere to store guidelines.
Store guidelines
General guidelines
1. Store seller profile
Before submitting your work to the Store, please make sure you have completed your Seller Profile page in your Qreli account under the Store tab.
2. Customer support
As a contributor on the Qreli Store, it is your responsibility to offer assistance to users who have specific questions about your app or asset. Therefore, please make sure you have added a Support email to your Seller Profile page.
3. Submission name & logo
The name and logo for your submission are the first things users will see when searching for an app or asset. It should help users quickly understand what to expect from your app or asset and both the name and logo should be unique, clear, and in relevant to your submission content. When selecting a name and a logo, make sure to respect intellectual property; the logo should not resemble an existing logo, either of Qreli, another developer, or another entity.
4. Submission description
This description is an important factor for how potential purchasers determine whether or not this is the asset or app for them, so it should be exhaustive and clear, with instructions, in English. It should give an overview of the features that users can expect, all of which should work as you describe. Instructions may be added as a link.
5. Category selection
When users filter the available templates and apps with the category dropdown, your submission will appear for the categories you have chosen. You should select categories that are relevant to your submission so that interested users can find it.
6. Resolving errors
For your submission to be successful, it should fully function without any errors in your browser's console. If using Chrome, you can check for this by selecting "View" in your toolbar, "Developer," then "JavaScript Console." Any errors you see should be resolved prior to submitting.
7. Respecting intellectual property
As a store creator, you are responsible for making sure that your submission does not violate another party's intellectual party and/or that you have the correct approval for using IP for commercial purposes if you are charging for the store item. (This is especially relevant when connecting with 3rd party APIs.) If such a 3rd party later gives notice to Qreli of IP infringement, the store item will be taken down immediately, pending investigation or resolution.
App specific guidelines
1. Demonstration
When submitting your app, you'll be asked to include a "link for demonstration". Please note that it is required that this demonstration of the app is on a website that actually uses the app, or provide a direct Qreli link to your app. Apps should always be submitted with a fully functional demonstration application built on Qreli. This allows users to test the app's functionality. The demo application should include the following:
- All features listed in the app's description
- A clean and clear design
2. API Keys
When using third-party connections in your app, please make sure all API Private Keys are private and not exposed.
Last revised: DEC 30, 2023
THIS EUROPEAN DATA PROCESSING ADDENDUM (“European DPA”) is entered into as of the ________ by and between: (1) Qreli LLC, a Delaware corporation with its principal business address at 8 The Green, Suite A Dover, DE 19901 (“Qreli”); and (2) ________________________ the entity or other person who is a counterparty to the Agreement (as defined below) into which the European DPA is incorporated and forms a part (“Customer”), together the “Parties” and each a “Party”.
1. DEFINITIONS
Unless expressly stated otherwise, capitalized terms used in the European DPA have the meanings given below or, if not defined, have the meanings given in the Agreement. References to “including” mean “including, without limitation”.
1.1 “Addendum Effective Date” means the effective date of the Agreement.
1.2 “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity, where “control” refers to the power to direct or cause the direction of the subject entity, whether through ownership of voting securities, by contract or otherwise.
1.3 “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
1.4 “Data Subject” means the identified or identifiable natural person to whom European Customer Data relates.
1.5 “Data Subject Request” means the request of a Data Subject to exercise rights under European Data Protection Laws in respect of European Customer Data in Qreli’s possession, custody or control.
1.6 “EEA” means the European Economic Area.
1.7 “European Customer Data” means Personal Data of Data Subjects in the EEA, United Kingdom, or Switzerland Processed by Qreli or its Subprocessor(s) on behalf of Customer, or otherwise required to be Processed under and subject to European Data Protection Laws, to perform the Services under the Agreement.
1.8 “European Data Protection Laws” means the privacy, data protection and data security laws and regulations applicable to the Processing of European Customer Data in the EEA, United Kingdom and/or Switzerland under the Agreement, including the GDPR.
1.9 “FADP” means the Federal Act on Data Protection of 19 June 1992 and, as and when it enters into force on 1 January 2023, its revised version of 25 September 2020.
1.10 “FDPIC” means Swiss Federal Data Protection and Information Commissioner.
1.11 “GDPR” means, as and where applicable to Processing concerned (i) the General Data Protection Regulation (Regulation (EU) 2016/679) (“EU GDPR”), (ii) the EU GDPR as it forms part of UK law by virtue of section 3 of the European Union (Withdrawal) Act 2018 (as amended, including by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019) (“UK GDPR”), including, in each case (i) and (ii), any applicable national implementing or supplementary legislation (e.g., the UK Data Protection Act 2018), and any replacement, successor, amendment or re-enactment, to or of the foregoing. References to “Articles” and “Chapters” of, and other relevant defined terms in, the GDPR shall be construed accordingly.
1.12 “Personal Data” means information that relates to an identified or identifiable Data Subject.
1.13 “Personal Data Breach” means a breach of Qreli’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, European Customer Data in Qreli’s possession, custody or control.
1.14 “Process” and inflections thereof refer to any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure and destruction.
1.15 “Processor” means a natural or legal person, public authority, agency, or other body which Processes Personal Data on behalf of the Controller.
1.16 “Restricted Transfer” means any disclosure, grant of access, or other transfer of European Customer Data to any person located in (i) in the context of the EEA, any country or territory outside the EEA which does not benefit from an adequacy decision from the European Commission described in Chapter 45 of the GDPR (an “EU Restricted Transfer”), (ii) in the context of the UK, any country or territory outside the UK, which does not benefit from an adequacy decision from the UK Government (a “UK Restricted Transfer”), and (iii) in the context of Switzerland, a country or territory outside of Switzerland which does not benefit from an adequacy decision from the Swiss Government (a “Swiss Restricted Transfer”), in each case, which would be prohibited without a legal basis under the GDPR.
1.17 “SCCs” means the standard contractual clauses approved by the European Commission pursuant to implementing Decision (EU) 2021/914.
“Services” means those services performed for Customer by Qreli pursuant to the Agreement.
“Subprocessor” means any third party engaged directly or indirectly by or on behalf of Qreli to Process European Customer Data.
1.18 “Supervisory Authority” means (i) in the context of the EEA and the EU GDPR, “supervisory authority” as defined in the EU GDPR; (ii) in the context of the UK and the UK GDPR, means the UK Information Commissioner’s Office; and (iii) in the context of Switzerland and the FADP, means the FDPIC.
1.19 “Transfer Mechanism(s)” means the SCCs, UK Transfer Addendum, and/or Swiss transfer mechanism; as applicable to the relevant Restricted Transfer.
1.20 “UK Transfer Addendum” means the template Addendum B.1.0 issued by the ICO under s119A of the Data Protection Act 2018, in force from 21 March 2022, as it is revised under Section 18 of the Mandatory Clauses included in Part 2 thereof (the “UK Mandatory Clauses”).
2. SCOPE OF THIS DATA PROCESSING ADDENDUM
2.1 The Parties acknowledge and agree that the details of Qreli’s Processing of European Customer Data (including the respective roles of the Parties relating to such Processing) are as described in Annex 1 to the European DPA.
2.2 The European DPA applies to Qreli’s Processing of European Customer Data. For the avoidance of doubt, the European DPA does not apply to Qreli’s Processing of Personal Data that does not constitute European Customer Data, and/or any other Processing of Personal Data with respect to Customer and Customer’s users conducted by Qreli as a Controller, including business relationship administration and system security.
3. PROCESSING OF CUSTOMER PERSONAL DATA
3.1 Qreli shall not Process European Customer Data other than on Customer’s instructions or as required by applicable laws. Customer instructs Qreli to Process European Customer Data to provide the Services and as authorized by the Agreement. The Agreement is a complete expression of such instructions, and Customer’s additional instructions will be binding on Qreli only pursuant to an amendment to the European DPA signed by both parties. Where Qreli receives an instruction from Customer that, in its reasonable opinion, infringes European Data Protection Laws, Qreli shall notify Customer.
3.2 The Parties acknowledge that Qreli’s Processing of European Customer Data authorized by Customer’s instructions stated in the European DPA are integral to the Services and the business relationship between the Parties. Access to Personal Data does not form part of the consideration exchanged between the Parties in respect of the Agreement or any other business dealings.
4. QRELI PERSONNEL
Qreli shall ensure that all Qreli employees or other personnel who Process European Customer Data are subject to contractual or appropriate statutory obligations of confidentiality with respect to such European Customer Data.
5. SECURITY
Qreli shall implement and maintain technical, organizational and physical measures designed to protect the confidentiality, integrity and availability of European Customer Data and prevent Personal Data Breaches. Such measures shall include the measures described in Annex 2 of the European DPA (the “Security Measures”) and such other measures as are required by European Data Protection Laws. Qreli may update the Security Measures from time to time, so long as the updated measures do not decrease in the aggregate the protection of Personal Data.
6. RESTRICTED TRANSFERS
6.1 General. Where Qreli is certified under a scheme (such as the EU–U.S. Data Privacy Framework, UK Extension and/or Swiss–U.S. Data Privacy Framework (as applicable)) that benefits from an adequacy decision of the EU Commission, UK Government and/or Swiss authorities (as applicable), Qreli will rely on such scheme and corresponding adequacy decision for transfers of European Customer Data. As soon as and as long as Qreli relies on such scheme and corresponding adequacy decision for transfers of Personal Data, the Transfer Mechanism(s) and corresponding obligations, such as the performance of a transfer impact assessment, shall not apply. In case Qreli withdraws from such scheme, the corresponding adequacy decision is invalidated, and/or such scheme does not otherwise apply to a transfer of European Customer Data, Customer and Qreli shall, only if and to the extent permitted and required under the GDPR and/or FADP (if and as applicable) to establish a valid basis under the GDPR and/or the FADP in respect of a Restricted Transfer, be deemed to have automatically (i) in case of an EU Restricted Transfer, entered into Module 2 and 3 (as applicable) of the SCCs by reference and shall comply with their respective obligations set out in the SCCs; and (ii) in case of a UK Restricted Transfer, entered into the SCCs varied to address the requirements of the UK GDPR in accordance with the UK Transfer Addendum; and (iii) in case of a Swiss Restricted Transfer, entered into the SCCs varied to address the requirements under the FADP. Where requested by Qreli, Customer shall provide executed versions of the relevant set(s) of SCCs and undertakes to agree in good faith on additional supplementary measures.
6.2 Where the SCCs apply to a Restricted Transfer in accordance with Section 6.1, the following shall apply to the SCCs and the Clauses thereof: (i) the optional ‘Docking Clause’ in Clause 7 is not used, (ii) in Clause 9, “option 2: general written authorisation” applies and shall be populated with the respective and corresponding information from section 9 of this European DPA, (iii) in Clause 11, the optional language is not used and is deleted, (iv) in Clause 13, all square brackets are removed and all text therein is retained and for the Annexes to the SCCs the supervisory authority shall be the competent supervisory authority that has supervision over the Customer in accordance with Clause 13, (v) in Clause 17, “option 1” applies, and for Clauses 17 and 18, the laws and courts of Ireland shall be selected, and (vi) the Annexes to the SCCs are populated with the respective and corresponding information detailed in Annex 1 (Data Processing Details) and Annex 2 (Security Measures) to this European DPA and the Subprocessor Site.
6.3 The SCCs as completed and populated as above shall be varied with respect to:
(a) UK Restricted Transfers by the UK Transfer Addendum in the following manner: (i) Tables 1, 2 and 3 to the UK Transfer Addendum are deemed populated with the corresponding details set out in Section 6.2, (ii) Table 4 to the UK Transfer Addendum is completed by the box labelled ‘Data Importer’ being deemed to have been ticked, and (iii) in Part 2 to the UK Transfer Addendum, the Parties agree to be bound by the UK Mandatory Clauses of the UK Transfer Addendum; and
(b) Swiss Restricted Transfers by the FADP in the following manner: (i) the Swiss Federal Data Protection and Information Commissioner shall be the sole Supervisory Authority for Swiss Restricted Transfers exclusively subject to the FADP, (ii) the terms “General Data Protection Regulation” or “Regulation (EU) 2016/679” as utilized in the SCCs shall be interpreted to include the FADP with respect to Swiss Restricted Transfers, (iii) references to Regulation (EU) 2018/1725 are removed, (iv) references to the “Union”, “EU” and “EU Member State” shall not be interpreted in such a way as to exclude Data Subjects in Switzerland from the possibility of exercising their rights in their place of habitual residence (Switzerland) in accordance with Clause 18(c) of the SCCs, (v) where Swiss Restricted Transfers are exclusively subject to the FADP, all references to the GDPR in the SCCs are to be understood to be references to the FADP, (v) where Swiss Restricted Transfers are subject to both the FDPA and the GDPR, all references to the GDPR in the SCCs are to be understood to be references to the FDPA insofar as the Swiss Restricted Transfers are subject to the FADP, (vi) the SCCs as amended by this DPA also protect the Personal Data of legal entities until the entry into force of the Revised FADP.
7. DATA SUBJECT REQUESTS
7.1 Qreli, taking into account the nature of the Processing of European Customer Data, shall provide Customer with such assistance by appropriate technical and organizational measures as Customer may reasonably request to assist Customer in fulfilling its obligations under European Data Protection Laws to respond to Data Subject Requests.
7.2 Qreli shall promptly notify Customer if it receives a Data Subject Request and not respond to any Data Subject Request, other than to advise the Data Subject to submit the request to Customer, except as required by European Data Protection Laws.
8. PERSONAL DATA BREACHES
8.1 Qreli shall notify Customer of a Personal Data Breach without undue delay after becoming aware of the occurrence thereof. Qreli’s notification of or response to a Personal Data Breach will not be construed as Qreli’s acknowledgement of any fault or liability with respect to the Personal Data Breach.
8.2 If Customer determines that a Personal Data Breach must be notified to any Supervisory Authority or other governmental authority, any Data Subject(s), the public or others under European Data Protection Laws in a manner that directly or indirectly refers to or identifies Qreli, where permitted by applicable laws, Customer agrees to notify Qreli in advance and in good faith consult with Qreli and consider any clarifications or corrections Qreli may reasonably recommend or request to any such notification.
9. SUB-PROCESSING
9.1 Customer generally authorizes Qreli to appoint Subprocessors in accordance with this Section 9. Without limitation to the foregoing, Customer authorizes the engagement of the Subprocessors listed as of the effective date of the Agreement at the URL specified in Section 9.2.
9.2 Information about Subprocessors, including their functions and locations, is available at: https://Qreli.com/terms (Subprocessors tab, as may be updated by Qreli from time to time) or such other website address as Qreli may provide to Customer from time to time (the “Subprocessor Site”).
9.3 When engaging any Subprocessor, Qreli will enter into a written contract with such Subprocessor containing data protection obligations not less protective than those in the European DPA with respect to European Customer Data to the extent applicable to the nature of the services provided by such Subprocessor. Qreli shall be liable for all obligations under the Agreement subcontracted to the Subprocessor or its actions and omissions related thereto.
9.4 When Qreli engages any Subprocessor after the effective date of the Agreement, Qreli will notify Customer of the engagement (including the name and location of the relevant Subprocessor and the activities it will perform) by updating the Subprocessor Site or by other written means at least thirty (30) days before such Subprocessor Processes European Customer Data. If Customer objects to such engagement in a written notice to Qreli within ten (10) days after being notified of the engagement on reasonable grounds relating to the protection of Personal Data, Customer and Qreli will work together in good faith to consider a mutually acceptable resolution to such objection. If the Parties are unable to reach a mutually acceptable resolution within a reasonable timeframe, Customer may, as its sole and exclusive remedy, terminate the Agreement and cancel the Services by providing written notice to Qreli and pay Qreli for all amounts due and owing under the Agreement as of the date of such termination.
10. COMPLIANCE ASSISTANCE; AUDITS
10.1 Qreli, taking into account the nature of the Processing and the information available to Qreli, shall provide such information and assistance as Customer may reasonably request (insofar as such information is available to Qreli and the sharing thereof does not compromise the security, confidentiality, integrity or availability of Personal Data Processed by Qreli) to help Customer meet its obligations under European Data Protection Laws, including in relation to the security of European Customer Data, the reporting and investigation of Personal Data Breaches, the demonstration of Customer’s compliance with such obligations, and the performance of any data protection assessments and consultations with Supervisory Authorities or other government authorities regarding such assessments in relation to Qreli’s Processing of European Customer Data, including those required under Articles 35 and 36 of the GDPR.
10.2 Qreli shall make available to Customer such information as Customer may reasonably request for Qreli to demonstrate compliance with European Data Protection Laws and the European DPA in relation to Qreli’s Processing of European Customer Data. Without limitation of the foregoing, Customer may conduct (in accordance with Section 10.3), at its sole cost and expense, and Qreli will reasonably cooperate with, reasonable audits (including inspections, manual reviews, and automated scans and other technical and operational testing that Customer is entitled to perform under European Data Protection Laws), in each case, whereby Customer or a qualified and independent auditor appointed by Customer using an appropriate and accepted audit control standard or framework may audit Qreli’s technical and organizational measures in support of such compliance and the auditor’s report is provided to Customer and Qreli upon Customer’s request.
10.3 Customer shall give Qreli reasonable advance notice of any such audits. Qreli need not cooperate with any audit (a) performed by any individual or entity who has not entered into a non-disclosure agreement with Qreli on terms acceptable to Qreli in respect of information obtained in relation to the audit; (c) outside normal business hours; or (d) on more than one (1) occasion in any calendar year during the term of the Agreement, except for any additional audits that Customer is required to perform under European Data Protection Laws. The audit must be conducted in accordance with Qreli’s safety, security or other relevant policies, must not impact the security, confidentiality, integrity or availability of any data Processed by Qreli and must not unreasonably interfere with Qreli’s business activities. Customer shall not conduct any scans or technical or operational testing of Qreli’s applications, websites, Services, networks or systems without Qreli’s prior approval.
10.4 If the controls or measures to be assessed in the requested audit are assessed in a SOC 2 Type 2, ISO, NIST or similar audit report performed by a qualified and independent third-party auditor pursuant to a recognized industry standard audit framework within twelve (12) months of Customer’s audit request (“Audit Report”) and Qreli has confirmed in writing that there have been no known material changes to the controls audited and covered by such Audit Report(s), Customer agrees to accept provision of such Audit Report(s) in lieu of requesting an audit under Section 10.3. Qreli shall provide copies of any such Audit Reports to Customer upon request.
10.5 Such Audit Reports and any other information obtained by Customer in connection with an audit under this Section 10 shall constitute confidential information of Qreli, which Customer shall use only for the purposes of confirming compliance with the requirements of the European DPA or meeting Customer’s obligations under European Data Protection Laws. Nothing in this Section 10 shall be construed to obligate Qreli to breach any duty of confidentiality.
11. RETURN AND DELETION
11.1 Upon expiration or earlier termination of the Agreement, Qreli shall return and/or delete all European Customer Data in Qreli’s care, custody or control in accordance Customer’s instructions as to the post-termination return and deletion of Customer Data expressed in the Agreement, or subject to Section 12.5, Customer’s further instructions.
11.2 Notwithstanding the foregoing, Qreli may retain European Customer Data where required by applicable laws, provided that Qreli shall (a) maintain the confidentiality of all such European Customer Data and (b) Process the European Customer Data only as necessary for the purpose(s) and duration specified in the applicable law requiring such retention.
12. CUSTOMER RESPONSIBILITIES
12.1 Customer agrees that, without limiting Qreli’s obligations under Section 5, Customer is solely responsible for its use of the Services, including (a) making appropriate use of the Services to maintain a level of security appropriate to the risk in respect of the Customer Data; (b) securing the account authentication credentials, systems and devices Customer uses to access the Services; (c) securing Customer’s systems and devices that Qreli uses to provide the Services; and (d) backing up Customer Data.
12.2 Customer shall ensure that there is, throughout the term of the Agreement, a valid legal basis for Qreli’s Processing of European Customer Data in accordance with the Agreement for the purposes of European Data Protection Laws (including Article 6, Article 9(2) and/or Article 10 of the GDPR where applicable). Customer shall ensure (and is solely responsible for ensuring) that all required notices have been given to, and all consents and permissions have been obtained from, Data Subjects and others as are required, including under European Data Protection laws, for Qreli to Process European Customer Data as contemplated by the Agreement.
12.3 Customer agrees that the Service, the Security Measures, and Qreli’s commitments under the European DPA are adequate to meet Customer’s needs, including with respect to any security obligations of Customer under European Data Protection Laws, and provide a level of security appropriate to the risk in respect of the European Customer Data.
12.4 Customer shall ensure that European Customer Data made available to Qreli for Processing does not contain any (a) Social Security numbers or other government-issued identification numbers; (b) biometric information; (c) passwords to any online accounts; (d) credentials to any financial accounts; (e) tax return data; (f) any payment card information subject to the Payment Card Industry Data Security Standard; (g) Personal Data of children under 16 years of age; (h) data relating to criminal convictions and offences or related security measures; or (i) information that constitutes special categories of personal data (as defined in the GDPR) or information of a similarly sensitive character regulated by European Data Protection Laws.
12.5 Except to the extent prohibited by applicable law, Customer shall compensate Qreli at Qreli’s then-current professional services rates for, and reimburse any costs reasonably incurred by Qreli in the course of providing, cooperation, information or assistance requested by Customer pursuant to Sections 6, 10 and 11.1 of the European DPA beyond Qreli’s provision of any self-service tools as part of the Services that Customer can use to obtain the requested cooperation, information or assistance.
13. PRECEDENCE
In the event of any conflict or inconsistency between (a) the European DPA and the Agreement, the European DPA shall prevail; (b) the European DPA and any other agreement made between the parties as relates to Personal Data, the European DPA shall prevail.
Annex 1 - Data Processing Details
CUSTOMER / ‘DATA EXPORTER’ DETAILS
Name:
Customer Activities: The use and receipt of Services under and in accordance with, and for the purposes anticipated and permitted in, the Agreement as part of its ongoing business operations
Role:
(a) Controller – in respect of any Processing of Customer Personal Data in respect of which Customer is a Controller in its own right Module Two of the SCCs would apply; and
(b) Processor – in respect of any Processing of Customer Personal Data in respect of which Customer is itself acting as a Processor on behalf of any other person (including its Affiliates if and where applicable) Module Three of the SCCs would apply.
QRELI / ‘DATA IMPORTER’ DETAILS
Name: Qreli LLC
Contact details for data protection: legal @ Qreli . com
Customer Activities: Application development and cloud platform
Role: Processor
DETAILS OF PROCESSING
Categories of Data Subjects: Any individuals whose Personal Data is comprised within data submitted to the Services by or on behalf of Customer under the Agreement, which will be as determined by Customer in its sole discretion through its use of the Services – but may include Customer’s and its Affiliates’:
1. “Staff”, namely:
(a) employees and non-employee workers;
(b) students, interns, apprentices and volunteers;
(c) directors and officers;
(d) advisers, consultants, independent contractors, agents and autonomous, temporary or casual workers.
2. Customers, clients, (sub-)licensees, users and end-users, website visitors and marketing prospects.
3. Suppliers, service providers, consultants, advisers and other providers of goods or services.
4. Distributors, resellers, sales agents, introducers, sales representatives, collaborators, joint-venturers and other commercial partners.
5. Shareholders, partners, members and supporters.
6. Advisers, consultants and other professionals and experts.
Where any of the above is a business or organization, it includes their Staff.
Each category includes current, past and prospective Data Subjects.
Categories of Personal Data: Any Personal Data comprised within data submitted to the Services by or on behalf of Customer under the Agreement, which will be as determined by Customer in its sole discretion through its use of the Services – but may include:
1. Personal details, including any information that identifies the Data Subject and their personal characteristics, including: name, address, contact details (including email address, telephone details and other contact information), age, date of birth, sex, and physical description.
2. Technological details, such as internet protocol (IP) addresses, unique identifiers and numbers (including unique identifier in tracking cookies or similar technology), pseudonymous identifiers, precise and imprecise location data, internet / application / program activity data, and device IDs and addresses.
Sensitive Categories of Data, and associated additional restrictions/safeguards:
Categories of sensitive data: None – as noted in Section 12.4 of the DPA, Customer agrees that Restricted Data, which includes ‘sensitive data’, must not be submitted to the Services.
Additional safeguards for sensitive data: N/A
Frequency of transfer: Ongoing – as initiated by Customer in and through its use, or use on its behalf, of the Services.
Nature of the Processing: Processing operations required in order to provide the Services in accordance with the Agreement.
Purpose of the Processing: European Customer Data will be Processed: (i) as necessary to provide the Services as initiated by Customer in its use thereof, and (ii) to comply with any other reasonable instructions provided by Customer in accordance with the terms of this DPA.
Duration of Processing / Retention Period: For the period determined in accordance with the Agreement and DPA.
Transfers to (sub)processors: Transfers to Subprocessors are as, and for the purposes, described from time to time in the Subprocessor Site (as may be updated from time to time in accordance with Section 9.4 of the DPA).
Annex 2 – Security Measures
Qreli agrees to implement and maintain the following Security Measures:
1. In the software development lifecycle, a code review process for all production code changes, prior to release; code analysis tools to detect security and vulnerability defects; automated and manual vulnerability testing including OWASP top ten testing; continuous monitoring; and automatic network vulnerability detection software to catch vulnerabilities in real time.
2. Encryption of all data sent across public networks.
3. Reliance on Amazon Web Services for physical security and physical handling of servers, to which Qreli employees do not have physical access.
4. An annual internal audit that includes identifying and prioritizing security, privacy, legal, and business continuity risks, as well as a review of our business processes and governance, conducted by company executives representing legal, IT security, IT operations and business continuity planning concerns.
5. Security incident response process defining procedures for notifying customers if an incident may have impacted their data.
6. Documented procedures for authenticating customer access.
7. Logical segmentation to ensure customers can only access their own data; there are no scenarios where customers are given general systems access beyond specifically granted access to their data.
8. Procedures governing use of production data, enforced by controls including auditing and technical safeguards; use of production data on a strictly as-needed basis for diagnosing issues as requested by clients; and policies governing the circumstances in which production data can be used in this manner.
9. Company policies in place around handling of employee laptops, including HR termination processes involving revoking all access and collecting all assets within 24 hours.
10. Training for all Qreli employees around their job duties and the security obligations inherent in those roles; and mandatory two-factor authentication for all Qreli employees.
11. Procedures to identify, assess and mitigate any reasonably foreseeable internal and external risks to the security, confidentiality, and/or integrity of systems or files containing European Customer Data and evaluate and improve safeguards as necessary.
Last revised: DEC 30, 2023
Effective date: DEC 30, 2023
Qreli uses certain Subprocessors to assist it in providing the Qreli Service as described in the Terms of Service available at https://Qreli.com/terms.
Qreli may share your Personal Data with Subprocessors to provide you with the Qreli Service, to conduct quality assurance testing, to facilitate creation of accounts, to provide technical support, to conduct data analysis, to process payments, to provide information technology and related infrastructure provision, customer service, email delivery, to conduct A/B testing, usage analytics, and reporting, and/or to provide other services.
These Subprocessors are only permitted to use your Personal Data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your Personal Data.
- Amazon Web Services (infrastructure, hosting)
- Chargebee (recurring billing management and analytics)
- Stripe (payments)
- Google Workspace (team collaboration)
- Slack (team collaboration)
- Helpscout (knowledge base and user support)
- Hubspot (CRM)
- Postmark (platform emails)
- June (analytics)
- Sentry (code monitoring)
- Atlassian (issue management)
Last revised: DEC 30, 2023